Welcome to Pandora! Please carefully read our terms and conditions to avoid any undesired outcomes of misusing any information we provided or any other related issues. It is our pleasure to have your interest in our products & services. Hence, the purpose of this document is to achieve the best cooperation between you and Pandora!

Important: by using the site and our services, you automatically accept all of our terms and conditions listed below.

Use of Pandora Designs site

The main purpose of the site is to provide a better shopping experience to you, as our clients. The site works as an online presence of Pandora Designs, showcasing our unique designs & services as well as communicating with interested clients.

Pandora Designs holds the copyright to all the assets presented on this site, including but not limited to copy, images, logos & contents. You may only allow using any of these for your own personal use purpose.

Hence, all the assets belong to Pandora Designs under the copyright laws and is prohibited to be used or reproduced without formal written permission.  Legal action will be taken against any breach of these terms.

Exchange and Refunds

Pandora’s goal is making your prescribed ideal event come true. Before the order(s) is placed, our team will work closely with you to ensure that you will get the most of our assistance, and you are happy with the final design.

We would kindly encourage you to request any changes to the final design before placing an order as we do not offer refunds, except in case the product(s) was faulty and cannot be fixed.

Event cancellations and other personal issues

If there is any cancellation of the event, we do not offer any refund in the case of the design(s) was specially made for you.

Product faulty & damaged

We work very hard on every single detail before the order placed until the final delivery stage. Every design is made, checked and packed with care before delivery.

To be eligible for exchange or refund in the case of the faulty of the product, the items must be:

  1. Returned within 7 days from pickup date.
  2. Original, unused, and all parts included.